At Chilling Mart, we’re committed to delivering your electronics safely and on time, anywhere in India.
🚚 Shipping Coverage
We ship across all locations in India using a network of industry-leading courier partners such as Delhivery, Fedex and other trusted logistics providers known for secure and reliable handling.
⏱️ Order Processing Time
- All orders are processed within 1 business day after successful payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- You will receive a tracking number once your order has been dispatched.
📍 Estimated Delivery Time
- Within Mumbai & nearby regions: 1–2 working days
- Rest of India: Delivery times vary based on your location and courier service availability.
Note: Unexpected delays may occur due to weather, courier constraints, or regional restrictions. We appreciate your understanding.
💰 Shipping Charges
We offer Free Standard Shipping on all orders across India.
Expedited or express shipping options are available on request — please contact our team for assistance and rates.
📦 Tracking Your Order
Once your order is shipped, you’ll receive an email or SMS with your tracking number and a link to track your package in real time.
If your order hasn’t arrived within the estimated timeframe, please reach out to our Sales Executive using the contact information provided on our Contact Us page.
🔄 Exchanges & Replacements
- Air Conditioners: Eligible for exchange as per our policy.
- Damaged Items: If your order arrives damaged, please contact us immediately. We’ll arrange for a replacement after verifying the issue.
⚙️ Additional Notes
- Ensure that your shipping address and contact details are correct at checkout.
- Once shipped, address changes cannot be guaranteed.
- Our team may contact you for verification in case of high-value orders or large appliances.
Thank you for shopping with us!
We take pride in providing reliable, fast, and safe delivery for all your electronic needs.
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